The Pro Clear "ProStar" 230 Gallon Full Aquarium System is a truly plug-and-play option for those that want to dive straight into designing and enjoying their own aquatic habitats without having to worry about the hassle of finding compatible parts or equipment. Virtually everything you need to start is included:
Thick low-iron Glass Tank
Sturdy, pre-assembled, marine-grade Aluminum Stand with high-gloss composite and underneath storage cabinets
Can be ordered in either Black or Whitefor a clean looking display that matches the interior and feel of the surrounding room
Full Sump Filtration System with Drain and Return Line Plumbing
(6) Ultra-fine 150 micronMesh Filter Socks
We recommend picking up an extra set ofProStar Filter Socks to make quick sock changes and cleanings a 30 second process instead of 5-10 minutes
6 extra socks will be ideal for the ProStar 230
Gravity-fedAuto Top Off Reservoir withFloat Valve Safety to accurately combat evaporation and maintain stable water chemistry
The only thing you will need to grab to operate your new system is a Light and Pump (for saltwater builds, also pick up a Protein Skimmer).
Rimless Build and Top Off; Elegant Functionality
The ProStar model has a rimless design and is manufactured using low iron glass (cuts down on color distortion or the green tinge on the edges of regular glass) which truly allows for the most unobtrusive and clear viewing experience from every angle.
Because rimless aquariums usually have issues with excessive evaporation, the ProStar system comes with an Auto Top Off Reservoir located on top of the included sump. Whenever water levels start to dip too low, the reservoir will automatically bring water into the display tank, restoring the levels to where they need to be, and maintaining water chemistry to not shock the system. The reservoir is gravity-fed with an included float valve safety for a simple, reliable, and effective operation.
The ProStar tank line is designed to beincredibly simple and quick to put together and useupon delivery. However, we understand that everyone comes fromdifferent backgrounds and skill levels.
Because of this, the Two Tides Team decided to put together aProStar Assembly and Installation Guideto give everyone the information and guidance needed in order for them to be certain they aresetting up their new ProStar properly and safely for long term use.
Here's a view of what the guide looks like:
The guide below contains a full walkthrough on each of the following steps for setup:
What Comes With a ProStar System
What You Will Need
Check for Tank and Stand Condition
Check got Filter, Plumbing, and Accessory Condition
Leveling the Stand
Placing the Tank on the Stand
Plumbing Prep - Flow Regulation and Tuning
Optional Water Leak Test
Here is a link to the guide, we hope it helps make assembly and setup easy and successful for you:
All Pro Clear sumps purchased through Two Tides include a Limited Lifetime Warranty on defects in manufacturer workmanship such as leaks or cracks. This includes all Red Flex Sumps, EcoReef Sumps, and Premier Wet/Dry Filters. Please note that coverage under warranty can only be granted to the original purchaser.
See "Warranty Coverage" below for how to register for your Lifetime Warranty.
All Pro Clear tank systems purchased through Two Tides include a 36-Month Limited Warranty on defects in manufacturer workmanship such as leaks or cracks. This includes all ProStar and Acrylic Cylinder Aquarium Systems. Lighting systems and pumps are covered under a 12-Month Limited Warranty if included. Please note that coverage under warranty can only be granted to the original purchaser.
See "Warranty Coverage" below for how to register for your 36 Month Warranty.
The Two Tides warranty through Pro Clear Aquatic Systems protects against any leaks that occur during the warranty period due to manufacturer workmanship. If such a leak occurs, a new and fully functional product will be sent out to the customer immediately.
This warranty also covers any small part breakages or failures. If a part happens to break or fail within the warranty period, either replacement parts or an entirely new product will be sent to the customer. Instructions will also be sent to the customer for how to properly and safely install replacement parts.
Photos of damages or failures as well as a throughly detailed explanation may be required to be provided to Two Tides before we can process a warranty claim and send a replacement product. This is especially important in the event of cracks or other more serious damages.
Shipping, Cancellations, andExchanges
If a Pro Clear product is purchased before noon on a business day, it is generally shipped out the same day. If a purchase is made after noon on a business day, it is generally shipped out first thing on the next business day.
Because of this very short order to ship out time frame, cancellations must be made within the first few hours of product order, and FULL refunds, although mostly fulfilled, are not guaranteed (because of labor time, the fact that the product may already be fully packaged, and that shipping arrangements may have already been made). As a general rule, if it has been more than a half to one full business day from the order date or if a tracking number has already been created, then the order is unable to be cancelled. To ensure you get a full refund if you decide to cancel an order, email us ASAP at firstname.lastname@example.org.
In general, exchanges are not accepted for Pro Clear products and are not an option under warranty. Replacement products/parts are the usual option to go with.
If you have any questions or need clarification on the above mentioned warranty information or need to submit photos and a written explanation of damages/failures, contact us at email@example.com. We'd love to hear from you!
Warranty Registration Form
Customer must have filled out the online Warranty Registration Form for Pro Clear (linked below) within 15 days of the original purchase date to be able to claim this warranty. This will grant the customer an Entry ID Number which will be needed if the customer ever decides to file a claim for their warranty.
It is strongly recommended that the customer fill out and submit the Warranty Registration Formdirectly following purchase to ensure there are no issues if a warranty is claimed later. We will send you emails about this to remind you.
Steps to Filing Warranty Claim
Make sure you have filed a Warranty Registration Form online (linked above). Note that if this form is not completed and submitted within 15 days of purchase, the warranty will NOT be eligible. This form will provide you with anEntry ID Number. Once this Entry ID Number is distributed, the Lifetime Warranty is then in effect.
Email firstname.lastname@example.org. Provide a brief explanation of the issue with your item. Some examples may be, “The product/package was damaged when I received it (and what types of damages)”; “The product doesn't work properly/as advertised”; “Parts were missing”; etc. Your email should include the following information:
Product name & item #:
Entry ID# (provided at warranty registration)
From there, a representative from Pro Clear will be in contact with you to walk you through the rest of the process.
Keep in mind that all warranty claims are at the discretion of Pro Clear Aquatics. If you file a warranty claim, that is not a guarantee that it will be accepted.
As always, if you need any clarification or if there’s anything else we can help you with, please don’t hesitate to reach out to us at email@example.com.
Have any further questions that aren't answered here? We'd love to hear from you, and learn how we can help you be as successful as possible in this wonderful hobby.
You can call in to 727-214-7750 to speak with Tyler from our team to determine how to create your Ideal Aquarium Build.
Also feel free to reach out to us firstname.lastname@example.org we will aim to respond back within the nextfew hours.
I can not say enough how great Tyler Moon was with helping with my order. I just bought a new house and had changed my mind often. He couldn’t have been more understanding and helpful through the process. He was in contact everyday, helping me to plan the move for my current system to the new one. I could not have done this without him. Thanks again!
Hey Nathan, this is Tyler with Two Tides Aquarium Supply. Highly appreciate the kind words brother. Every large aquarium owner knows that when the time comes, a big decision like this can be a bit of a challenge. I'm glad that we could help you add clarity to which tank would be best for the atmosphere and flooring load in your new home, and excited to see pictures of it soon! Don't be stingy, seeing the photos and vids of client builds is one of the most rewarding parts of what we do, and especially for me personally :) Take care Nathan and we'll touch base soon.
To Your Success,
Tyler with the Two Tides Team
Fabulous experience and a beautiful product!
We recently purchased a Pro Star 230 from Two Tides and couldn’t be happier with the experience we had. The 3/4” low Iron glass is just beautiful no other way to say it. The sump/filter Is a thing of beauty itself just watching it do it’s thing! Tyler is extremely helpful and responsive and made the process easy and stress free. Delivery to Minnesota was fast and everything arrived well packaged. We spent the weekend setting up the tank and couldn’t believe how easy everything was with no issues what so ever. Highly recommend working with this company if you are looking for a show-stopper high quality aquarium set up!
Appreciate your kind words Barry, and very grateful your tank is there safe and that we could figure out shipping around your trip you took. Very clean looking build and love that Manzanita, that was definitely a prize find!
Keep us updated on the tank's progress as everything settles in and how you're enjoying it. Cheers and talk soon
To Your Success,
- Tyler with the Two Tides Team
Tyler Moon with Two Tides Aquarium Supply is the man! Anytime I need a new fish tank or hear of someone looking for one I'll be sending them to Two Tides Aquarium Supply. I ordered a tank from them that ended up being discontinued while I was moving houses. I tried ordering from another well-known retailer, they didn't let me know what was going on at all. As soon as I ordered the tank, Tyler called me up and let me know what was going on. He took care of everything and made sure I had the newer version of the tank in time for my move. And it looks fantastic!! Two Tides Aquarium Supply had the best customer service I've ever had anywhere. If I could give them ten out of five stars I would. I was super stressed with this move and they made sure a new tank wasn't something to add to it. I will use them for my equipment needs for as long as I possibly can.
Hey Brett, tank's lookin good brother! Yeah it was a bit interesting in the middle of all this, but we're just glad the Expedited Shipping got the new tank to you in time. Moves are the worst art of this hobby, but once they're done they're done and you can finally enjoy your new tank.
Keep us updated on how everything grows out Brett! Talk soon
To Your Success,
- The Two Tides Team