The ProStar and ProCylinder Aquariums will have their prices RAISED this Saturday 01/23/21. Click Here for more info

Price Guarantee

 

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date (see the additional requirements below), please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering!

To request your partial refund simply e-mail us a link (to refunds@twotidesaquariumsupply.com) to the product on our competitor's website, AND the link to the same product on our site within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The competitor must be an online only store, they may not have a retail location
  • The website can not be a discounter or auction website (for example; eBay, Overstock, Discount Bandit, etc.)
  • You must purchase the item from our website before requesting your Price Match Guarantee
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
  • The refund amount is only eligible to be returned to the credit card used for the original purchase
  • Sometimes, the manufacturer in question changes their pricing policies (usually increasing).
    • Legally, we cannot sell to a customer in violation with (or at a lower price than) the current manufacturer’s retail price, even if there are other retailers that have not updated their retail prices to match the retail price of said manufacturer.

    We are happy to serve you in making sure you get the best prices out there.

    Happy Tanking!

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    ★ Read Reviews of Two Tides

    The Proof is in the Result

    27 reviews
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    SeahorseTank

    So...late one night I was shopping online for a new seahorse tank. I ended up on the Two Tides website & in the bottom corner it said to click for a live chat. Since it was after midnight & they’re in the same time zone, I thought no way. But I clicked anyway & sure enough I was chatting with a live person! We chatted for over an hour until he asked for my email address telling me I’d be contacted the next day. That’s when I met Tyler. He helped me with my purchase. He went above & beyond to get me the tank I wanted, even spending a day on a video chat with Pro Clear Aquatics as they searched their warehouse looking for the aquarium I wanted with a blue back. They stopped making these a while back but they found one for me! I absolutely love this aquarium & I can honestly say that Tyler provided THE best customer service I have ever experienced from an online vendor. He told me from the start that he would stay with me from start to finish & he did. He was always there to promptly answer any questions or concerns I had. I can’t say enough about how happy I am with my purchase!

    Piece of Art

    I was looking for rimless peninsula aquarium to upgrade my 80 Gallon and my 70 Gallon mixed coral reef this year, but had a really hard time finding it because of the coronavirus. So I purchased a ProStar 230 Peninsula from Two Tides and I’m glad I made the right choice. The 3/4” low Iron glass display tank and large glass sump and light weight white stand is just beautiful as a piece of art. Tyler is extremely helpful and responsive and made the process easy and stress free. Everything arrived very well packaged. When we were setting up the tank, we couldn’t believe how easy the setup was with no issues what so ever. If you are looking for a high quality aquarium I highly recommend this company.

    Absolutely beautiful fish tank and customer services

    I am very happy with my order. The tank is very beautiful of out the box and it was well packaging with feel very safe from shipping damage.

    Custom services from Two Tides Aquarium Supply was excellent. I have communicated with Tyler who had assisted me throughout the process from ordering the tank through shipping process, and what to expect on delivery day.

    I am highly recommend anyone who want to get a new aquarium, to purchase from Two Tides Aquarium. Best to look for Tyler, he is a very helpful and pleasing person to contact if you have any question. I am glad that I have met him and definitely I would buy again in the future from Two Tides Aquarium supply when I need another fish tank and any other aquarium supply that I may need.

    Thank you very much for a beautiful tank.

    Regards,
    James

    Great Customer Service

    I am very pleased with not only the product I received but the service that came with it. Tyler was in constant contact with me throughout each stage of the process. He answered all questions I had and was even able to provide me with links to plumbing parts I needed for the build. We had a small hiccup with shipping (carrier's fault not Two Tides) but Tyler was able to update me throughout the day. Tyler genuinely cares about his customers and I would recommend the company to anyone looking for their next show room tank!

    Great unit

    Makes water quickly. Very happy with the unit so far. Pump is quiet, runs great. Finally decided to get a good rodi system. This one has exceeded my expectations way better then any other unit that I've had before. TwoTides Aquarium supply shipped it fast and couldn't be happier with this unit.