The Pro Clear "ProStar" 90 Gallon Full Aquarium System is a truly plug-and-play option for those that want to dive straight into designing and enjoying their own aquatic habitats without having to worry about the hassle of finding compatible parts or equipment. Virtually everything you need to start is included:
Thick low-iron Glass Tank
Sturdy, pre-assembled, marine-grade Aluminum Stand with high-gloss composite and underneath storage cabinets
Can be ordered in either Black or Whitefor a clean looking display that matches the interior and feel of the surrounding room
Full Sump Filtration System with Drain and Return Line Plumbing
(2) Ultra-fine 150 micron 3.75"Mesh Filter Socks
We recommend picking up an extra set ofProStar Filter Socks to make quick sock changes and cleanings a 30 second process instead of 5-10 minutes
2 extra socks will be ideal for the ProStar 90
Gravity-fedAuto Top Off Reservoir withFloat Valve Safety to accurately combat evaporation and maintain stable water chemistry
The only thing you will need to grab to operate your new system is a Light and Pump (for saltwater builds, also pick up a Protein Skimmer).
Rimless Build and Top Off; Elegant Functionality
The ProStar model has a rimless design and is manufactured using low iron glass (cuts down on color distortion or the green tinge on the edges of regular glass) which truly allows for the most unobtrusive and clear viewing experience from every angle.
Because rimless aquariums usually have issues with excessive evaporation, the ProStar system comes with an Auto Top Off Reservoir located on top of the included sump. Whenever water levels start to dip too low, the reservoir will automatically bring water into the display tank, restoring the levels to where they need to be, and maintaining water chemistry to not shock the system. The reservoir is gravity-fed with an included float valve safety for a simple, reliable, and effective operation.
The ProStar tank line is designed to beincredibly simple and quick to put together and useupon delivery. However, we understand that everyone comes fromdifferent backgrounds and skill levels.
Because of this, the Two Tides Team decided to put together aProStar Assembly and Installation Guideto give everyone the information and guidance needed in order for them to be certain they aresetting up their new ProStar properly and safely for long term use.
Here's a view of what the guide looks like:
The guide below contains a full walkthrough on each of the following steps for setup:
What Comes With a ProStar System
What You Will Need
Check for Tank and Stand Condition
Check got Filter, Plumbing, and Accessory Condition
Leveling the Stand
Placing the Tank on the Stand
Plumbing Prep - Flow Regulation and Tuning
Optional Water Leak Test
Here is a link to the guide, we hope it helps make assembly and setup easy and successful for you:
All Pro Clear sumps purchased through Two Tides include a Limited Lifetime Warranty on defects in manufacturer workmanship such as leaks or cracks. This includes all Red Flex Sumps, EcoReef Sumps, and Premier Wet/Dry Filters. Please note that coverage under warranty can only be granted to the original purchaser.
See "Warranty Coverage" below for how to register for your Lifetime Warranty.
All Pro Clear tank systems purchased through Two Tides include a 36-Month Limited Warranty on defects in manufacturer workmanship such as leaks or cracks. This includes all ProStar and Acrylic Cylinder Aquarium Systems. Lighting systems and pumps are covered under a 12-Month Limited Warranty if included. Please note that coverage under warranty can only be granted to the original purchaser.
See "Warranty Coverage" below for how to register for your 36 Month Warranty.
The Two Tides warranty through Pro Clear Aquatic Systems protects against any leaks that occur during the warranty period due to manufacturer workmanship. If such a leak occurs, a new and fully functional product will be sent out to the customer immediately.
This warranty also covers any small part breakages or failures. If a part happens to break or fail within the warranty period, either replacement parts or an entirely new product will be sent to the customer. Instructions will also be sent to the customer for how to properly and safely install replacement parts.
Photos of damages or failures as well as a throughly detailed explanation may be required to be provided to Two Tides before we can process a warranty claim and send a replacement product. This is especially important in the event of cracks or other more serious damages.
Shipping, Cancellations, andExchanges
If a Pro Clear product is purchased before noon on a business day, it is generally shipped out the same day. If a purchase is made after noon on a business day, it is generally shipped out first thing on the next business day.
Because of this very short order to ship out time frame, cancellations must be made within the first few hours of product order, and FULL refunds, although mostly fulfilled, are not guaranteed (because of labor time, the fact that the product may already be fully packaged, and that shipping arrangements may have already been made). As a general rule, if it has been more than a half to one full business day from the order date or if a tracking number has already been created, then the order is unable to be cancelled. To ensure you get a full refund if you decide to cancel an order, email us ASAP at firstname.lastname@example.org.
In general, exchanges are not accepted for Pro Clear products and are not an option under warranty. Replacement products/parts are the usual option to go with.
If you have any questions or need clarification on the above mentioned warranty information or need to submit photos and a written explanation of damages/failures, contact us at email@example.com. We'd love to hear from you!
Warranty Registration Form
Customer must have filled out the online Warranty Registration Form for Pro Clear (linked below) within 15 days of the original purchase date to be able to claim this warranty. This will grant the customer an Entry ID Number which will be needed if the customer ever decides to file a claim for their warranty.
It is strongly recommended that the customer fill out and submit the Warranty Registration Formdirectly following purchase to ensure there are no issues if a warranty is claimed later. We will send you emails about this to remind you.
Steps to Filing Warranty Claim
Make sure you have filed a Warranty Registration Form online (linked above). Note that if this form is not completed and submitted within 15 days of purchase, the warranty will NOT be eligible. This form will provide you with anEntry ID Number. Once this Entry ID Number is distributed, the Lifetime Warranty is then in effect.
Email firstname.lastname@example.org. Provide a brief explanation of the issue with your item. Some examples may be, “The product/package was damaged when I received it (and what types of damages)”; “The product doesn't work properly/as advertised”; “Parts were missing”; etc. Your email should include the following information:
Product name & item #:
Entry ID# (provided at warranty registration)
From there, a representative from Pro Clear will be in contact with you to walk you through the rest of the process.
Keep in mind that all warranty claims are at the discretion of Pro Clear Aquatics. If you file a warranty claim, that is not a guarantee that it will be accepted.
As always, if you need any clarification or if there’s anything else we can help you with, please don’t hesitate to reach out to us at email@example.com.
Have any further questions that aren't answered here? We'd love to hear from you, and learn how we can help you be as successful as possible in this wonderful hobby.
You can call in to 727-214-7750 to speak with Tyler from our team to determine how to create your Ideal Aquarium Build.
Also feel free to reach out to us firstname.lastname@example.org we will aim to respond back within the nextfew hours.
Is it possible to just purchase the tank and stand without the other parts of the setup?
Technically, it is possible. However, all parts sent with the full system (filtration and pump system, LED lighting system, power supplies, etc.) all match up perfectly with the tank and stand that they are included with, so we always recommend to take them to be sure to avoid any unnecessary headaches. Additionally, the price would not be cut down very much if we were to leave out the other parts of the system.
What is the stand made out of?
The stands on Pro Clear’s tanks are made from a combination of aluminum, acrylic, and glass. Extremely diverse and durable material. The inside is also coated with ABS plastic which makes it function like PVC; very water and bacterial resistant.
It's true that Two Tides Aquarium treats their relationship with their customers as a true partnership. I had a small leak with my aquarium, and Tyler and his team worked with me throughout the process to get it fixed, all the while offering a lot of advice and thoughts on the aquarium hobby as a hole. Giving this review 4 stars because of the leak issue with the tank - but the customer support was phenomenal.
This is Tyler with Two Tides. Thanks for your honest feedback, and your kind words on our service. I truly had a blast working with you, and even despite the plumbing holdups and all those video calls I'm just glad that we got to the end result of the beautiful tank you see every day.
That being said, we have taken your feedback seriously, and have just released a series of ProStar Plumbing Diagrams which can be seen in the product images for the ProStars, as well as a full Assembly Guide which can be viewed under the 'Assembly + Installation' tab. These will be emailed to clients while their tank is in transit so setup is very simple when the tank arrives. There are also videos in the works. We look forward to seeing this improve the experience of future clients.
Thanks for making us better Khalil, and keep us updated on how your discus and angels enjoy exploring the new tank!